In this episode, Joshua discusses the impact of kind words in conversation, a written note, email, or text. If you enjoy sending cards, for instance, it's important to choose materials that are easily accessible to you as well as a size of card that is appropriate and proportional to the message you intend to send. Just as critical is the specificity of the words used. Being concrete in your complements can show an individual that you actively observe, listen to, and admire their work. If this is your cup of tea, set a goal to do it consistently and expect results!

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